Job Description

Performs duties to include drug screen testing collections, oral swabbing, and breath alcohol tests, DNA swabbing, and takes vital signs intake in accordance with established policies, procedures, and regulations. Ensures chain of custody form is completed correctly. Responds to donors/customers in a timely and professional manner, exercising professionalism and upholding our company values

• Verify donor ID prior to performing urine collection or oral swabs and perform specimens (urine, hair, and/or oral fluid) and alcohol collections in the customers/donors location following DOT and NonDOT guidelines and protocol. 
• Explains testing process, protocols, procedures and responds to routine questions.
• Verify identity and the reason for test drug screen collections per program requirements for pre-employment, random, annual, reasonable suspicion, post-accident, return-to-duty and follow-up drug testing in accordance with DOT or non-DOT requirements. May follow union reciprocal and non-reciprocal procedures and protocol.
• Complete all DOT drug screens in accordance with 49 CFR part 40 urine and alcohol collection guidelines.
• Provide detailed instructions to donor during collection process.
• Verify validity of specimen prior to accepting specimen and sending to lab for testing.
• Complete chain of custody form during the collection process. 
• Knows when and how to perform an observed collection 
• Contacts MRO Assistant or Manager for assistance in problem collections as needed.
• Works in a safe manner, adhering to general safety precautions and standards. Reports unsafe conditions.

Required Qualification:

• • High school diploma or GED 
• Certification(s) drug and alcohol testing
• Experience utilizing customer service skills
• Ability to complete DOT urine collection training and become certified as a DOT Collector and Breath Alcohol Technician (BAT) after hired
• Must be detail oriented
• Experience using computer systems, laptop, iPad, printer
• Ability to maintain positive and effective relationships
• Travel to specified locations to obtain samples as required

Preferred Qualifications:  

• Experience in the drug testing industry or healthcare 

• Knowledge of HIPAA and CalOSHA requirements.

• Bilingual speaking is helpful, but not required.

Responsibilities:

• Travel to specified locations to obtain samples as required.
• Gathering mandatory information from patients and verifying their identities. 
• Utilization of electronic chain of custody program, FormFox
• Accurately labeling all samples.
• Packaging and distributing samples and paperwork to its required destinations.

Requirements:

• Valid drivers license.
• Valid auto Insurance.
• Excellent customer service and communication skills.
• Knowledge regarding HIPAA/PHI law.
• Detail-oriented organizational skills.
• Professional, responsible, self-starter with excellent attention to detail.
• Reliable transportation.
• Must be computer proficient, have internet access and printer/scanner to upload completed documents.
• Must pass background and drug screen.

About Medical Profiles, Inc.  
Medical Profiles, Inc. is a 35 plus year old mobile health service company that provides specimen collections services and support to the insurance and corporate industries. Includes, but not limited to, paramedical examinations for insurance companies, wellness and drug testing for corporate companies, specialty collections for the general public. Contact us at 832.251.3926

Medical Profiles, Inc. is a mobile health service company that provides medical specimen collections services to the insurance and corporate industries.

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