Job Description

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address.  If you question the legitimacy of any DSV job posting, please reach out to [email protected] .

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at

Location: USA - Miami, 12430 NW 25th St 

Division: Air & Sea 
Job Posting Title: Freight Forwarder (Cruise) - 95068 
Time Type: Full Time

Freight Forwarder, Cruise

As a Freight Forwarder in the Cruise Department at DSV, you will play a key role in coordinating the transportation of goods and supplies for cruise industry clients. You will be responsible for managing shipments, coordinating with carriers, and ensuring smooth logistics operations to meet the unique requirements of the cruise sector.

Duties and Responsibilities

• Arrange and coordinate the transportation of supplies, equipment, and provisions for cruise ships, ensuring timely delivery to ports of call.
• Communicate with carriers, airlines, and freight forwarders to secure transportation capacity and negotiate rates.
• Prepare and manage shipping documentation, including bills of lading, shipping manifests, customs documentation, and export/import permits.
• Ensure compliance with regulatory requirements and industry standards.
• Facilitate customs clearance processes for international shipments, including coordinating with customs brokers and ensuring accurate declaration of goods.
• Monitor inventory levels of supplies and equipment to support cruise operations.
• Coordinate with warehousing and distribution teams to maintain adequate stock levels and minimize shortages.
• Serve as the main point of contact for cruise clients, providing assistance, updates, and solutions to meet their logistics needs.
• Address inquiries, concerns, and requests in a timely and professional manner.
• Coordinate logistics activities, including freight forwarding, warehousing, and distribution, to ensure seamless supply chain operations.
• Track shipments, monitor transportation schedules, and address any delays or issues proactively.
• Ensure the accuracy and integrity of shipments through quality checks and inspections.
• Implement corrective actions and process improvements to enhance service quality and efficiency.

• Strong knowledge of international shipping regulations, INCO terms, and customs procedures.
• Excellent communication and interpersonal skills.
• Proficiency in using freight forwarding software and systems.
• Ability to multitask, prioritize tasks, and work effectively under pressure.
• Attention to detail and accuracy in documentation and record-keeping.

Preferred Qualifications

• Familiarity with cruise industry logistics requirements and operational processes.
• 2-3 years of experience in freight forwarding, logistics coordination, or related roles, preferably in the cruise industry or maritime logistics sector.

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficient in using Microsoft Office suite (Word, Excel, Outlook).
• Familiarity with freight forwarding software and systems, such as CargoWise or Flexport.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $22.50 - $30.50 / Hourly.  Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes.  Please do not forward unsolicited resumes to our website, employees, or Human Resources.  DSV will not be responsible for any agency fees associated with unsolicited resumes.  Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at  [email protected] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit  dsv.com and follow us on  LinkedIn ,  Facebook and  Twitter .

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