Job Description

Title: Planner/Scheduler

Pay Rate: $45/hr

Job Type: 3+ month contract

Duration: Jun Sept 2025

Shift(s): Mon Fri, Day

Location: Palo Alto, CA 94305

Job Code: JPC-11138 / 1417264

Tekberry is looking for a highly qualified and motivated individual to work with our client, a world-class university and research center. As a full-time* W2 employee you will have access to health benefits. Benefits include health, dental, and vision (eligible on the 1st of the month following your start date).

Job Description:

Residential & Dining Enterprises (R&DE) is seeking a Planner/Scheduler to maximize maintenance crew productivity across shifts and work groups through effective, customer- oriented scheduling while controlling the backlog of emergency, routine, renewal, and preventive maintenance work orders.

R&DE supports the academic mission of our University by providing high-quality services to students and other members of the university community. The department has an annual operating budget of over $350M, operates 24/7/365, and oversees a $3B asset portfolio comprising a 7 million sq. ft. physical plant across the campus. In autumn quarter of the 2021-22 academic year, R&DE will return to providing housing for over 13,000 students and dependents, serving meals at 17 dining halls, 12 retail locations, and operating athletic concessions and conference operations. Additionally, R&DE comprises 900 FTE staff in the following divisions: Student Housing Operations, Dining, Hospitality & Auxiliaries, Conferences, Maintenance Operations and Capital Projects, and a team of R&DE strategic business partners: Finance & Administration, Information Technology, Human Resources, and Strategic Communications.

"Students (Customers) First" is the mantra of R&DE and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day. In R&DE, "Excellence is defined by aligning our strategic goals and performance with our vision."

Core Duties:

• Independently plan, organize and schedule workflow for corrective, preventive, and predictive maintenance work, project support and normal operations tasks to meet priority demands, and long and short-term projects. Compile daily, weekly, and multi-week schedules for facilities operations and maintenance work.
• Provide timely customer service on reactive work orders while balancing preventive maintenance work schedules by analyzing circumstances based on situation and available resources.
• Follow-up, problem-solve, trouble-shoot processes, communicate scheduling information and status of maintenance work issues with customers and staff. Perform follow-up response to after-hours, holiday, and weekend calls to determine if process was completed or if additional resources are needed.
• Determine work plans based upon site-wide field trips, priority, available work force, and other criteria. Review plans and schedules with craftsmen management.
• Monitor, track, review, and analyze open work orders and work order aging for assigned maintenance groups. Establish work priorities to meet operational needs, minimize work order backlog and ensure timely completion.
• Enter, manipulate, analyze and extract data using Enterprise Asset Management (EAM) system. Design and prepare reports to provide statistics for developing process improvements.
• Identify opportunities to improve processes, planning or performance through analysis of workflow, project demands and expectations. Review utilization and cost data to recommend cost reductions strategies.
• Consult with team supervisors to determine time standards for work performed for maintenance planning and reactive work orders.
• Evaluate vendor quotes and services to coordinate parts and material acquisitions for planned work, including preventive maintenance, moves and special projects as needed. Negotiate with vendors concerning cost, parts needs, status, tracking and follow-up.

Requirements:

• Associate degree and three years related, demonstrated work order scheduling experience, or a combination of education and relevant experience.
• Analytical ability and skills to operate a computerized maintenance program and produce reports.
• Demonstrated ability to manage short deadlines, changing priorities; and to follow a disciplined work process.
• Knowledge of facility maintenance procedures and systems; understanding of preventive maintenance.
• Ability to quickly learn the maintenance service-provider roles of each shop, the roles of contract services, proper sequencing of repair work, and facilities and construction terminology as related to the performance of maintenance work.
• Working knowledge of applications such as Excel, Word, PowerPoint, and project management software.
• Certificates and Licenses Required: Must comply with the California Vehicle Code and University requirements when operating university-owned vehicles.

TEKBERRY OFFERS A REWARD FOR REFERRALS!

Tekberry, Inc is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).

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