Job Description

Job Title Provider Operations - Epic Clinical Consultant, Manager Job Category Operations Consulting Level Manager Specialty/Competency Operations Industry/Sector Health Services Job Type Regular Time Type Full time Travel Requirements Up to 60% Start Year 2025 Job ID 607566WD Location(s) GA-Atlanta, NC-Charlotte, IL-Chicago, TX-Austin, DC-Washington, MO-Kansas City, TX-Dallas, WI-Milwaukee, MD-Baltimore, MN-Minneapolis, MA-Boston, US-Hybrid, NY-New York, CA-San Francisco, PA-Philadelphia, PA-Pittsburgh, TX-Houston
A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

The Opportunity

As part of the Operations Consulting team you lead initiatives to enhance healthcare provider operations and identify strategic growth opportunities. As a Manager, you guide teams in managing client service accounts, leveraging your knowledge to deliver top-tier solutions and cultivate meaningful client relationships. This role requires a profound understanding of healthcare provider operations, including physician practice finances and regulatory changes, to drive successful client engagements and refine healthcare models.

Responsibilities

- Lead initiatives to improve healthcare provider operations

- Guide teams in managing client service accounts effectively

- Utilize proficiency to deliver exceptional solutions

- Cultivate and maintain meaningful client relationships

- Understand and adapt to healthcare regulatory changes

- Drive successful client engagements and refine healthcare models

- Facilitate dialogue between business, experience, and technology teams

- Identify and pursue strategic growth opportunities

What You Must Have

- Bachelor's Degree

- 6 years of experience

What Sets You Apart

- Master's Degree preferred

- Certifications preferred: EpicCare Inpatient, Clinical Documentation, Orders, Order Transmittal, OpTime, ASAP, and Healthy Planet

- Excelling in healthcare provider physician practice operations

- Developing care coordination frameworks for improved outcomes

- Designing clinical and quality aspects of health models

- Managing hospital revenue cycle and billing

- Understanding physician practice financial impacts

- Implementing physician alignment models

- Benchmarking healthcare provider performance and costs

Learn more about how we work:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.  At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

The salary range for this position is: $100,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:

#LI-Hybrid

Job Tags

Holiday work, Full time, Immediate start, H1b,

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